Creativity requires TIME #creativity
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How To Create A Customer Journey Map #customerjourney #experienceclient #Customerexperience

Megan Grocki breaks down what a customer journey map is, and how to create one for your next user experience design project.
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Megan Grocki breaks down what a customer journey map is, and how to create one for your next user experience design project.

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About BusinessModelStories.com
Peter Keates is an entrepreneur, author and speaker on the topic of Business Model Innovation. President at Placesquare, a company providing information & resources on several niche markets. Founder & CEO Onopia a leading consulting boutique in Business Model Innovation. He is certified in General Management & Strategy from ESCP-Europe, and certified facilitator in LEGO© SERIOUS PLAY© method by Rasmussen and Ecole Centrale Paris .
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