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Future Banking Episode 01: The Customer Experience #XP #customerexperience #bank #banking

In this episode, we look at the customer experience with NICE systems, Alfresco, Nationwide and MetroBank
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In this episode, we look at the customer experience with NICE systems, Alfresco, Nationwide and MetroBank

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About BusinessModelStories.com

Peter Keates is an entrepreneur, author and speaker on the topic of Business Model Innovation. President at Placesquare, a company providing information & resources on several niche markets. Founder & CEO Onopia a leading consulting boutique in Business Model Innovation. He is certified in General Management & Strategy from ESCP-Europe, and certified facilitator in LEGO© SERIOUS PLAY© method by Rasmussen and Ecole Centrale Paris .

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